Terms of Service

These Terms of Service (“Terms”) form a binding, enforceable agreement between you (“you,” “your,” or “User”) and Cannazoom LLC, including its parents, affiliates, subsidiaries, successors, and assigns (collectively, “Cannazoom,” “we,” “us,” or “our”), governing your access to and use of the Cannazoom website, mobile applications, marketplace, APIs, member portals, affiliate dashboards, and any other features, software, or services we make available (collectively, the “Platform”). These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, Refund and Recall Policy, Affiliate Program Terms, Brand Partner Agreement, and any product-specific terms presented at point of sale.

By creating an account, completing the age gate, submitting identity verification, browsing product listings, placing an order, enrolling in a paid membership, accepting a delivery, clicking “I Agree,” or otherwise accessing the Platform, you acknowledge that you have read, understood, and unconditionally agreed to these Terms. If you do not agree, you must immediately discontinue all use of the Platform. Your continued use after any update constitutes renewed acceptance.

If you are using the Platform on behalf of a business entity (such as a licensed dispensary, brand, or delivery operator), you represent that you have full legal authority to bind that entity, and “you” refers jointly and severally to you individually and to that entity.

You may only use the Platform to view, browse, or purchase cannabis or cannabis products if you meet all of the following criteria:

• You are at least twenty-one (21) years of age for adult-use (recreational) cannabis purchases, as required by Arizona Revised Statutes (A.R.S.) § 36-2852 (Smart and Safe Arizona Act) and Arizona Administrative Code (A.A.C.) Title 9, Chapter 18;
• You are at least eighteen (18) years of age and hold a valid, unexpired registry identification card issued under the Arizona Medical Marijuana Act (AMMA), A.R.S. § 36-2801 et seq., and A.A.C. Title 9, Chapter 17, for medical-cannabis purchases;
• You are a natural person (not a bot, automated agent, or aggregator) with full legal capacity to enter binding contracts in your jurisdiction of residence;
• You are physically located in a jurisdiction where Cannazoom is authorized to facilitate cannabis transactions at the time of each transaction;
• You are not currently barred, suspended, banned, or otherwise restricted from any Cannazoom service, and you have not previously had an account terminated for cause;
• You are not on any U.S. government denied-persons, sanctions, or anti-money-laundering list (including OFAC SDN); and
• You are not an employee, agent, inspector, or contractor of the Arizona Department of Health Services (AZDHS), any state or local law-enforcement agency, or any regulator, acting in an undercover or investigative capacity without first disclosing such status in writing to compliance@mycannazon.com.

Cannazoom does not knowingly market to, sell to, deliver to, collect personal information from, or otherwise serve any person under eighteen (18). Any account discovered to belong to a minor will be terminated immediately and reported to applicable authorities, and any pending orders will be canceled and refunded only after compliance review.

Access to the Platform is conditioned on (a) an age affirmation screen displayed prior to entry, and (b) completion of identity verification by a qualified third-party identity-proofing vendor (currently Stripe Identity, subject to change). To complete verification, you must submit:

• A clear, color image of an unexpired government-issued photo identification (Arizona driver license, Arizona state ID, U.S. passport, U.S. military ID, tribal identification card issued by a federally recognized tribe, or an out-of-state equivalent expressly accepted by the applicable retail partner);
• A live selfie image and, where required, a liveness challenge so that biometric-template matching can confirm you are the same person depicted on the ID and that the submission is not a spoof, photograph, recording, or deepfake;
• For medical purchases, your valid AMMA registry identification card and, if you are a designated caregiver under A.R.S. § 36-2801(5), proof of caregiver designation; and
• Such additional verification, attestation, or re-verification as may be requested by Cannazoom, our identity vendor, the dispensing retail partner, or AZDHS.

You represent and warrant that all identification, biometric, demographic, and medical-credential information you submit is true, current, complete, lawfully obtained, belongs to you, and has not been altered, borrowed, fabricated, photoshopped, or stolen. Submitting false, forged, or third-party identification is fraud, may constitute a felony under A.R.S. § 13-2002 (forgery), A.R.S. § 13-2009 (aggravated taking the identity of another), and other statutes, and will be reported to law enforcement. Biometric data is retained, used, and protected as described in the Privacy Policy.

Cannazoom reserves the absolute right to reject any verification, require re-verification at any time, delay or cancel orders pending verification, and decline to provide a refund or explanation for verification decisions to the extent permitted by law.

Consistent with A.A.C. R9-18-309 and analogous AMMA rules, every cannabis delivery requires in-person verification at the point of hand-off. The licensed delivery agent will:

• Confirm the recipient is the account holder of record (no proxy, friend, family member, neighbor, doorman, or leave-at-door delivery is permitted, regardless of any request you make);
• Re-scan the recipient government-issued ID and, for medical orders, the AMMA registry card;
• Verify the recipient appears to be at least twenty-one (21) years of age (or eighteen (18) with valid medical credentials);
• Confirm the recipient is not visibly intoxicated, impaired, or otherwise impermissible under A.R.S. § 4-244(14) standards applied by analogy;
• Confirm no minors are visibly present at the point of hand-off;
• Capture a delivery signature, photograph of the ID or the verification result, GPS coordinates, and timestamp for the regulatory record; and
• Refuse the delivery for any reason set forth in the Refusal of Delivery section below.

You consent to recording, photographing, and logging of the delivery transaction for compliance, training, fraud, and audit purposes.

Cannazoom will not market to, sell to, knowingly deliver to, or knowingly allow cannabis to be received by any person under the legal minimum age. Permitting, soliciting, aiding, or facilitating the acquisition of cannabis by a minor is a serious offense under A.R.S. § 13-3411 and related statutes. Any attempt to circumvent age gating, share an account with a minor, falsify identification, or arrange for cannabis to be delivered to a minor will result in immediate termination, forfeiture of all balances, rewards, and pending orders, and may be reported to AZDHS, the Arizona Attorney General, and local law enforcement.

All cannabis products purchased through Cannazoom are sold for your personal use only. You expressly agree that you will not, and will not permit any other person to:

• Resell, redistribute, barter, gift to a minor, or otherwise transfer cannabis purchased through the Platform;
• Transport cannabis across state lines, in violation of the federal Controlled Substances Act, 21 U.S.C. § 801 et seq., or any state law;
• Use the Platform to acquire cannabis on behalf of any other person (straw purchasing), including for any unlicensed dispensary, delivery operation, or commercial reseller;
• Aggregate purchases to exceed the daily or transaction-level possession or purchase limits set by A.R.S. § 36-2852, A.R.S. § 36-2806.01, or any other applicable statute or rule; or
• Engage in smurfing, account stacking, multiple-household ordering, or any other scheme designed to evade purchase-limit tracking required by AZDHS or any seed-to-sale system (including BioTrack, METRC, or successor systems).

You acknowledge that Cannazoom retail partners maintain real-time purchase-limit registries and that suspected diversion will be reported to AZDHS and law enforcement.

Cannazoom currently operates exclusively in the State of Arizona and conditions all transactions on compliance with applicable Arizona law, including without limitation:

• The Smart and Safe Arizona Act (Proposition 207), codified at A.R.S. Title 36, Chapter 28.2 (§§ 36-2850 through 36-2865);
• The Arizona Medical Marijuana Act, codified at A.R.S. Title 36, Chapter 28.1 (§§ 36-2801 through 36-2821);
• Rules of the Arizona Department of Health Services, including A.A.C. Title 9, Chapter 17 (Medical Marijuana Program) and A.A.C. Title 9, Chapter 18 (Marijuana Program);
• Marijuana excise tax provisions at A.R.S. Title 42, Chapter 5, Article 12; and
• All county- and municipality-level cannabis ordinances, zoning, and delivery rules applicable to the point of fulfillment.

All cannabis transactions facilitated through the Platform are conducted by, or in coordination with, a marijuana establishment, dual-license marijuana establishment, marijuana testing facility, or designated agent licensed by AZDHS (each, a “Retail Partner”). The Retail Partner is the seller of record and the responsible licensee for purposes of A.A.C. R9-18. You agree to comply, and you assume sole responsibility for compliance, with all Arizona laws governing the purchase, possession, transport, consumption, gifting, cultivation, and storage of cannabis.

You acknowledge and agree that the following Arizona statutory limits apply to your purchases, and that the Platform and the Retail Partner will enforce them:

• Adult-use (21+): not more than one (1) ounce of marijuana per transaction or per day, of which not more than five (5) grams may be in the form of marijuana concentrate, per A.R.S. § 36-2852(A)(1);
• Medical (qualifying patient or designated caregiver): not more than two-and-one-half (2.5) ounces of usable marijuana in any 14-day period, per A.R.S. § 36-2806.01;
• Home cultivation: personal cultivation, where lawful, is your sole responsibility and is not facilitated by Cannazoom; and
• Any lower limits imposed by the Retail Partner, local ordinance, or AZDHS guidance.

You agree not to attempt to exceed these limits and acknowledge that the Retail Partner will refuse, cancel, or partially fulfill orders that would do so.

All cannabis products dispensed through the Platform are required by A.A.C. R9-18-310, R9-18-311, and R9-18-403 (and the analogous AMMA rules) to be sold in child-resistant, tamper-evident, opaque packaging bearing the universal Arizona marijuana symbol, the THC and CBD content, batch and harvest identifiers, testing facility identifiers, allergen and ingredient disclosures, expiration or use-by date where applicable, and required warning statements. Certificates of Analysis (COAs) are produced by independent AZDHS-certified marijuana testing facilities. While we surface this information for your convenience, the Retail Partner and the producing licensee are solely responsible for the accuracy of all labeling, packaging, potency, and COA content.

Cannazoom facilitates transactions only where the sale, delivery, and use of cannabis is expressly authorized by state law and where Cannazoom and its Retail Partners hold all required licenses, permits, and local authorizations. We may add, suspend, modify, or discontinue service in any jurisdiction, ZIP code, or delivery zone, at any time, in our sole discretion, without notice and without liability.

Cannabis (marijuana) remains a Schedule I controlled substance under the federal Controlled Substances Act, 21 U.S.C. § 801 et seq., regardless of any state authorization. Nothing on the Platform should be interpreted as an assurance that any activity is lawful under federal law. Cannazoom expressly disclaims any representation or warranty that any conduct it facilitates is lawful under federal law, and you assume all federal-law risk arising from your cannabis activity.

You voluntarily, knowingly, and irrevocably assume all risks, foreseen or unforeseen, arising out of or relating to your purchase, possession, transport, consumption, or storage of cannabis, including without limitation:

• Federal and state criminal exposure, including federal trafficking, possession, and tax exposure;
• Loss of, or ineligibility for, federal, state, or local employment, security clearances, or licensure;
• Adverse immigration consequences, including denial of naturalization or admissibility;
• Adverse outcomes in family court, custody, or visitation proceedings;
• Loss or denial of firearms rights under 18 U.S.C. § 922(g)(3) and related law;
• Adverse drug-testing outcomes (employment, athletic, probation, or court-ordered);
• Negative drug-interaction or health consequences;
• Loss of insurance benefits or denial of claims;
• Reputational and professional consequences; and
• Any other adverse consequence that may flow from cannabis use under federal or state law.

You hereby release, waive, and discharge Cannazoom and its Retail Partners, brands, affiliates, officers, directors, employees, agents, drivers, and contractors from any and all claims arising out of any such risk to the fullest extent permitted by law.

Cannazoom operates a technology platform that connects verified adult consumers with Retail Partners, brands, affiliates, and licensed delivery operations. Unless expressly stated otherwise in writing, Cannazoom is not a licensed marijuana establishment, dual-license marijuana establishment, dispensary, cultivator, manufacturer, transporter, testing laboratory, or designated agent. All Retail Partners, drivers, brands, and affiliates are independent contractors, not employees, agents, partners, joint venturers, or franchisees of Cannazoom, and no such relationship is created by these Terms. The Retail Partner is the seller of record on every cannabis transaction.

Each Retail Partner is solely and independently responsible for fulfilling cannabis transactions in compliance with applicable state, county, and municipal law, including without limitation: seed-to-sale tracking and reporting; marijuana excise and TPT tax collection and remittance; child-resistant packaging and warning labels; potency and COA accuracy; AZDHS purchase-limit enforcement; identity verification; recordkeeping; product recall management; and complaint handling. To the maximum extent permitted by law, claims regarding fulfillment, quality, safety, or recall must be directed first to the applicable Retail Partner, and Cannazoom is not a party to the underlying sale.

Each brand and vendor listing products through the Platform represents and warrants that: (a) it holds all required AZDHS and local licenses; (b) its products are manufactured, packaged, labeled, tested, and shipped in full compliance with A.A.C. R9-17 / R9-18 and all applicable law; (c) all product claims, images, COAs, ingredient lists, allergen disclosures, dosage statements, expiration dates, and marketing copy are accurate, substantiated, and non-deceptive; (d) it has the right to all intellectual property used in product listings; and (e) it assumes sole responsibility for any product-liability, design-defect, warning-defect, or recall claim arising from its products. Brands agree to defend and indemnify Cannazoom against any such claim.

Affiliates participating in Cannazoom's referral program agree to comply with all applicable advertising, marketing, FTC, CAN-SPAM, TCPA, COPPA, state cannabis-marketing, and AZDHS rules — including A.A.C. R9-18-208, R9-18-209 and any successor advertising restrictions — and to: (a) age-gate all promotional content to a 21+ audience (18+ for medical-only content) using a verifiable mechanism reasonably believed to exclude minors; (b) include all required #ad / disclosure language; (c) refrain from any health, medical, therapeutic, curative, or unsubstantiated wellness claim; (d) refrain from any depiction of cannabis being consumed by, near, or attractive to minors; (e) refrain from spam, deceptive practices, cookie stuffing, bot traffic, brand bidding misuse, or unauthorized email/SMS marketing; and (f) refrain from any out-of-state cannabis sale or shipment claim. Cannazoom may suspend or terminate any affiliate, withhold commissions, or claw back commissions for any violation, fraud, or chargeback.

You are solely responsible for: (a) maintaining the confidentiality of your account credentials and any multi-factor authentication device; (b) all activity that occurs under your account, whether or not authorized by you; (c) ensuring that your contact, identity, payment, delivery-address, and medical-card information remain current and accurate at all times; and (d) immediately notifying us at security@mycannazon.com of any suspected unauthorized use of your account. Cannazoom is not liable for any loss arising from your failure to safeguard credentials.

You may not sell, share, transfer, sublicense, or lease your Cannazoom account, nor may you maintain more than one (1) active account per person without our prior written consent. We may merge, suspend, or close duplicate or suspected sock-puppet accounts.

Cannazoom offers paid memberships for Shoppers, Affiliates, and Brands. By enrolling, you authorize Cannazoom and its payment processors (currently Stripe, Inc., subject to change) to charge your designated payment method on a recurring basis (monthly or annually, as selected) until you affirmatively cancel. Membership pricing, included benefits, transaction limits, and features may change with prospective notice; continued use after the effective date of any change constitutes acceptance.

You may cancel your membership at any time through your account settings. Cancellation takes effect at the end of the then-current billing period; previously paid fees are non-refundable except as expressly required by applicable law or approved in writing by Cannazoom. You acknowledge that membership benefits — including reduced fees, expedited delivery windows, and rewards-rate multipliers — are revocable promotional features, are not currency, have no cash value, and may be modified, suspended, or terminated at any time without compensation.

Because cannabis products may not lawfully be charged by certain card networks under their published rules, Cannazoom may route some charges as a membership, service, or ancillary fee separate from the cannabis purchase, with the cannabis sale completed cash-on-delivery, debit, ACH, or via compliant payment rails at the Retail Partner. You consent to this billing architecture and waive any objection based on receipt or statement descriptor.

All orders are offers to purchase, subject to acceptance, modification, or rejection by the Retail Partner in its discretion. No contract of sale is formed until the Retail Partner accepts your order and your identity has been verified. Product availability, pricing, potency, weight, strain, and selection vary by Retail Partner, location, day, and inventory cycle, and may change without notice. We are not liable for typographical errors, pricing errors, photographic discrepancies, out-of-stock items, or strain substitutions; in any such case the Retail Partner may cancel, partially fulfill, or substitute and refund the difference.

Estimated delivery windows are provided in good faith and are not guaranteed. Delivery may be delayed by traffic, weather, regulatory inspections, METRC outages, payment-processor disruptions, supply, staffing, force majeure, or other circumstances beyond our reasonable control, and no such delay constitutes a breach of these Terms.

If you are not present at the verified delivery address within the agreed window, cannot or will not present valid identification, refuse the delivery, provide an incorrect address, or are otherwise unable to receive a cannabis delivery, the order will be canceled, returned to the Retail Partner, and may be subject to (a) the full product price, (b) all applicable taxes, (c) the original delivery fee, (d) a redelivery fee, and (e) a restocking fee of up to twenty-five percent (25%). Repeated failed deliveries, porch-pirate claims, or false non-delivery reports may result in account suspension, loss of membership, and forfeiture of rewards.

The delivery agent and the Retail Partner may refuse to complete a delivery for any lawful reason, including without limitation: invalid, expired, altered, suspicious, or mismatched identification; apparent intoxication, impairment, or incapacity of the recipient; an unsafe, hostile, or threatening delivery environment; the visible presence of any minor at the delivery location; visible firearms in the immediate hand-off area (other than lawfully holstered law enforcement); suspected diversion, resale, or trafficking; the recipient being on probation or pretrial release in a manner the agent reasonably believes is incompatible with the delivery; or any condition the delivery agent or Retail Partner reasonably believes would result in a violation of law, AZDHS rule, internal policy, or risk of harm. You acknowledge that compliance with AZDHS rules takes precedence over your delivery convenience.

Prices displayed may exclude applicable state and local transaction privilege tax, marijuana excise tax under A.R.S. Title 42, Chapter 5, Article 12, county or municipal cannabis taxes, processing fees, payment-network surcharges, delivery and service fees, and platform fees, all of which are calculated and disclosed at checkout. You authorize Cannazoom and the Retail Partner to collect all such taxes and fees on your payment method. Driver tips, where offered, are voluntary and are passed through to the delivery agent net of any payment-processor fee.

Product descriptions, potency (THC, THCa, CBD, CBN, etc.), terpene profiles, cannabinoid ratios, COA results, dosage suggestions, strain lineage, allergen statements, and reported effects are supplied by brands and Retail Partners and are general in nature. Cannazoom does not independently test products and makes no warranty regarding the accuracy of such information. Individual responses to cannabis vary substantially based on tolerance, body chemistry, set, setting, food intake, and concurrent medications; reported effects are anecdotal aggregates and are not medical or therapeutic claims.

Nothing on the Platform constitutes medical, psychiatric, pharmacological, legal, accounting, or tax advice. The Platform does not establish a physician-patient relationship. Cannabis has not been evaluated by the U.S. Food and Drug Administration for the diagnosis, treatment, cure, mitigation, or prevention of any disease except as expressly approved (e.g., Epidiolex). Always consult a qualified healthcare provider regarding any medical condition, medication interaction, pregnancy, lactation, or before using cannabis for any therapeutic purpose. Never disregard or delay seeking medical advice because of information obtained through the Platform.

• Marijuana use can be addictive and can impair an individual ability to drive a motor vehicle or operate heavy machinery.
• Marijuana use is associated with significant mental and physical health risks and should not be used by pregnant or breastfeeding women.
• There may be health risks associated with the consumption of marijuana, including for women who are pregnant or breastfeeding.
• Marijuana can impair concentration, coordination, and judgment; do not operate a motor vehicle, boat, aircraft, bicycle, or heavy machinery while under the influence.
• Keep all cannabis products in original child-resistant packaging and stored securely out of reach of children, pets, and unauthorized adults.
• The intoxicating effects of edibles and other ingestible cannabis products may be delayed by up to two hours; start low, go slow, and do not redose prematurely.
• Combining cannabis with alcohol, prescription drugs, or other intoxicants may produce unpredictable and dangerous effects.
• It is illegal to drive, fly, boat, or operate machinery while impaired by marijuana under A.R.S. § 28-1381.

Due to state cannabis law, public-health considerations, and product-integrity tracking, cannabis products are generally non-returnable and non-refundable once delivery is accepted and the chain of custody has been broken. Defective, mislabeled, contaminated, or recalled products may be eligible for replacement, store credit, or refund at the sole discretion of the Retail Partner, subject to AZDHS rules and the Retail Partner's documented return policy. All product complaints must be reported within seventy-two (72) hours of delivery, with photographs and the unopened or partially used product retained for inspection.

In the event of an AZDHS-issued or voluntary product recall, we will provide notice through the Platform and/or email to affected purchasers using transaction records. You agree to follow recall instructions, which may include destruction or return of the product. Cannazoom's role in a recall is limited to notice and coordination; the Retail Partner and the producing licensee bear the substantive recall obligations.

You agree not to, and not to permit any third party to:

• Use the Platform for any illegal, fraudulent, deceptive, or tortious purpose;
• Attempt to access non-public areas of the Platform, bypass authentication, defeat rate limits, or interfere with security features;
• Submit false, misleading, forged, or fraudulent identification, address, medical credential, or payment information;
• Interfere with, harass, threaten, defame, or impersonate other users, drivers, Retail Partners, brand representatives, or Cannazoom staff;
• Scrape, harvest, mirror, index, train AI models on, or otherwise systematically extract Platform data, including listings, pricing, COAs, and reviews, without express written consent;
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive source code;
• Infringe, misappropriate, or dilute any intellectual-property right;
• Market or appear to market cannabis to minors, including by use of cartoon imagery, candy-styled branding, or platforms with significant under-21 audiences;
• Engage in straw purchasing, diversion, interstate transport, or any conduct that would cause Cannazoom or any Retail Partner to violate AZDHS rules;
• Upload viruses, malware, or any code intended to disrupt the Platform; or
• Otherwise violate these Terms or any applicable law.

By providing your contact information and opting in, you expressly consent to receive recurring autodialed and/or prerecorded marketing, promotional, and transactional communications from Cannazoom and its Retail Partners by email, SMS/MMS, push notification, and other electronic means, including for purposes of the Telephone Consumer Protection Act, 47 U.S.C. § 227. Consent is not a condition of purchase. Message and data rates may apply. Frequency varies. You may opt out at any time by unsubscribing, replying STOP to any text message, or adjusting your account preferences; reply HELP for help. Transactional, compliance, fraud, recall, delivery, and account communications may continue regardless of marketing preferences.

The Platform, including all software, code, design, text, graphics, photographs, video, audio, data, taxonomies, trademarks, service marks, logos, slogans, and trade dress, is owned by Cannazoom or its licensors and is protected by United States and international intellectual-property and unfair-competition laws. You are granted a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform solely for personal, non-commercial purposes consistent with these Terms. All rights not expressly granted are reserved.

By submitting reviews, ratings, photos, comments, videos, COAs, descriptions, or any other content to the Platform (User Content), you grant Cannazoom a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, sublicensable, and transferable license to host, store, reproduce, modify, adapt, translate, create derivative works of, publicly perform, publicly display, distribute, and otherwise use the User Content in any media now known or later developed, for any purpose, including marketing of the Platform and its Retail Partners. You waive any moral rights to the extent permitted by law. You represent that you own or have all necessary rights to the User Content, that it is accurate and lawful, and that it does not infringe, defame, or violate any third-party right. We may remove or refuse to publish any User Content at any time in our sole discretion.

The Platform integrates with third-party providers including payment processors, identity-verification and biometric vendors, compliance and seed-to-sale software (e.g., METRC), mapping, SMS, email, push, analytics, and customer-support tools. These are independent providers, not partners or agents of Cannazoom. Your use of any third-party service is governed by that provider's terms and privacy policy. Cannazoom is not responsible for the acts, omissions, content, accuracy, or availability of such providers.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MYCANNAZON, ITS PARENTS, AFFILIATES, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, INVESTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, USE, OPPORTUNITY, DATA, GOODWILL, OR REPUTATION, ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM, ANY PRODUCT, ANY DELIVERY, ANY RETAIL PARTNER, ANY BRAND, OR ANY AFFILIATE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER THEORY, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS ACTUALLY PAID BY YOU TO MYCANNAZON (EXCLUSIVE OF AMOUNTS PAID TO RETAIL PARTNERS FOR PRODUCTS) IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS ARE A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND MYCANNAZON.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS THE FOREGOING LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED.

THE PLATFORM, ALL CONTENT, AND ALL CANNABIS AND NON-CANNABIS PRODUCTS AND SERVICES ARE PROVIDED AS IS, AS AVAILABLE, AND WITH ALL FAULTS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. MYCANNAZON SPECIFICALLY DISCLAIMS ALL WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, OR ARISING FROM COURSE OF DEALING OR TRADE USAGE. MYCANNAZON DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY PRODUCT WILL PRODUCE ANY PARTICULAR EFFECT.

You agree to defend (with counsel acceptable to Cannazoom), indemnify, and hold harmless Cannazoom, its parents, affiliates, Retail Partners, brands, drivers, and their respective officers, directors, members, managers, employees, agents, and licensors from and against any and all claims, demands, suits, proceedings, losses, damages, liabilities, fines, penalties, costs, and expenses (including reasonable attorneys' fees and expert fees) arising out of or related to: (a) your access to or use of the Platform; (b) your violation of these Terms; (c) your violation of any law or third-party right; (d) any User Content you submit; (e) any cannabis you receive, possess, transport, transfer, gift, consume, or store; (f) any misrepresentation you make in identity or medical verification; or (g) any act or omission by a person you allow to access your account.

Please read this section carefully — it affects your legal rights. You and Cannazoom agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Platform, any product, any delivery, any membership, the relationship between us, or the existence, breach, termination, enforcement, interpretation, scope, validity, or enforceability of this arbitration provision (collectively, a Dispute) shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in Maricopa County, Arizona (or by telephone or video at your election for claims under $25,000). The Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this provision. The arbitrator — not any court — has exclusive authority to resolve any issue regarding the scope and enforceability of this arbitration agreement.

CLASS, COLLECTIVE, MASS, AND REPRESENTATIVE ACTION WAIVER: You and Cannazoom agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, mass, consolidated, private attorney general, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable, then the entirety of this arbitration section shall be null and void, but the remainder of these Terms shall remain in effect.

JURY TRIAL WAIVER: YOU AND MYCANNAZON KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS, TO THE FULLEST EXTENT PERMITTED BY LAW.

30-Day Right to Opt Out: You may opt out of this arbitration agreement by sending written notice to legal@mycannazon.com within thirty (30) days of first accepting these Terms, identifying your name, account email, and a clear statement that you opt out of arbitration. Opting out will not affect any other provision of these Terms.

Pre-Dispute Notice: Before initiating arbitration, you must send a written notice of dispute to legal@mycannazon.com describing the nature and basis of the claim and the relief sought, and the parties shall negotiate in good faith for sixty (60) days.

Either party may bring an individual action in small claims court for qualifying disputes. Either party may also seek injunctive or equitable relief in court to protect intellectual-property rights pending arbitration.

To the maximum extent permitted by law, any Dispute must be commenced within one (1) year after the cause of action accrues, or it is permanently barred. This contractual limitations period applies regardless of any longer statutory period.

These Terms are governed by, and shall be construed in accordance with, the laws of the State of Arizona, without regard to its conflict-of-laws principles, except that the Federal Arbitration Act governs the arbitration provisions. For any action not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Maricopa County, Arizona, and waive any objection based on forum non conveniens. As Cannazoom expands, additional state-specific terms may apply to users in those jurisdictions.

We may suspend, restrict, throttle, or terminate your account, cancel any pending order, decline future orders, revoke verification, revoke membership, and refuse service at any time, with or without notice, in our sole and absolute discretion, including for suspected violation of these Terms, suspected fraud, chargeback abuse, suspected diversion, regulatory requirement, AZDHS request, law-enforcement request, network-rule violation, payment risk, or to protect the integrity of the Platform. Upon termination for cause, rewards balances, promotional credits, and unredeemed membership benefits are forfeited without compensation. The provisions that by their nature should survive termination shall survive, including without limitation Sections regarding intellectual property, indemnification, limitation of liability, dispute resolution, and governing law.

Cannazoom shall not be liable for any failure or delay in performance caused by acts of God, war, terrorism, civil unrest, fire, flood, earthquake, pandemic or epidemic, public-health order, governmental action (including AZDHS enforcement, license suspension, or rule change), labor disruption, supply-chain interruption, payment-processor outage, METRC outage, internet or telecommunications failure, cyberattack, or other event beyond our reasonable control.

You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder, by operation of law or otherwise, without our prior written consent, and any attempted assignment in violation of this provision is void. We may freely assign these Terms in connection with a merger, acquisition, sale of assets, reorganization, or by operation of law.

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or, if not possible, severed, and the remaining provisions shall remain in full force and effect. No failure or delay by Cannazoom in enforcing any right shall constitute a waiver. These Terms, together with the documents incorporated by reference, constitute the entire agreement between you and Cannazoom regarding the Platform and supersede all prior or contemporaneous agreements, communications, and proposals on the subject.

You consent, under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN), 15 U.S.C. § 7001 et seq., and the Arizona Electronic Transactions Act, A.R.S. § 44-7001 et seq., to electronic delivery of all communications, notices, agreements, disclosures, and records, and to the use of electronic signatures. You may withdraw consent by closing your account; doing so will terminate your ability to use the Platform.

We may update these Terms from time to time. Material changes will be communicated through the Platform, by email, or by in-app banner, and the Last updated date will be revised. Material changes affecting arbitration, payment, or licensing may require renewed click-through acceptance. Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

For legal notices, subpoenas, or questions regarding these Terms:

Cannazoom LLC — Legal Department
Email: legal@mycannazon.com
Compliance: compliance@mycannazon.com
Address: [Insert Registered Business Address], Arizona